ClearTech Digital

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Frequently asked questions

What does a turnkey service include?
Everything needed to deliver and run your network, from design and hardware through installation to day-to-day operation and maintenance. You can also take any service on its own.
Where do you operate?
Our head office is at Hillingdon House in Uxbridge, West London, and we work across the UK and Europe. We currently look after more than 2,000 screens at over 1,000 locations.
Can you handle a rollout across hundreds of stores?
Yes. Our clients range from a handful of sites to national chains. We roll out in phases, scheduled to suit each site, using standard builds so that every store ends up the same.
Do you use your own engineers?
Mostly, yes. Our own engineers carry out the majority of installation and maintenance work. Where it makes sense, we use trusted partners who work to our standards. Either way, ClearTech manages the job and stays responsible for it.
Do you manufacture your own hardware?
Yes. We design and manufacture screens, media players and routers. We can also work with equipment you already own, including other manufacturers’ screens.
Will you take over a network another company installed?
Yes. We run and maintain screens of most makes and ages, whoever installed them.
What support cover do you offer?
We agree cover with each client to suit their opening hours, from first- to third-line support. Existing clients can raise a support ticket online.
Which content management systems do you work with?
We work with most widely used platforms and will recommend whichever suits your network best.
Can our screens earn advertising revenue?
Often, yes. We can assess what your network could earn and set up the sale of airtime to brands.
Can you remove an existing network?
Yes. We take the equipment out and can advise on whether equipment is worth reusing, reselling or recycling.

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